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After Sales Customer Support
Once your new site is up and running you need to know that the company you have chosen to create your website will still be there to provide you with backup, should you have a problem or require an alteration for your site.
We provide free support for all our clients, there is no time limit on this support and you can ask us as many questions as you like. Most of our clients are setting up websites for the first time and have a few questions and queries after their site goes live, so we are happy to provide free after sales support
Future Upgrades
Any slight alterations to the website design are carried out for free. Payment of our final invoice for the completion of a website doesn’t mean we leave you to your own devices and you may find that you need to make a tweak here or there, or perhaps some content altered on your site.
After your new website has been up and running for a while you may require some additional pages, some content alterations or perhaps even the addition of an online shop or more complex element to your website.
Any major changes or additions to your site, such as the addition of an online shop will obviously carry a cost implication, if it is in addition to your original requirements.
If this is the case feel free to contact us. As all the initial design work has been done any such additions won’t be as expensive as you think.
Technical Support
All support enquiries are handled via email initially and telephone conversations can be arranged thereafter if required. We answer all enquiries within 24 hours.
Also we provide technical support on 24 X 7 bases via chat or mails to our esteemed clients.
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